Customer-oriented as one of the most important principles in Diguan

We are well aware that One of the key successes in corporate is to adhere to customer orientation principles and specially focus on customers. 

An enterprise for its success should place customer satisfaction at the priority.

In order to realize this principle, Diguan has established the following customers' most important needs and requirements and will make the greatest efforts to achieve them.

Respect Customers

The first customer's expectations and needs is respect. We all like to be respected and this demand and need become more pronounced when we place ourselves in the 

position of the customer. In order that the customer feels very pleasing along with his shopping. In order that the customer feels very pleasing along with his shopping.

The Quality of Products and Services

Quality is the most important principle for every customer. The customer may be able to tolerate a bad manner or high price or other negative points, but it certainly cannot 

tolerate the poor quality. Diguan by considering this important matter, the principle of quality has placed at the top priority and the company provides and produces the 

products with the highest quality.

To Meet Customer Needs in All Areas

Each customer, when visiting a company or organization, expects to receive all the goods and items they need and, by comparing the various products, can make an 

accurate selection and purchase.

Diguan has created all kinds of customer needs in this field by providing various kinds of Industrial and outdoor lighting and constantly launching new arrivals accord to 

market demand, and each customer can make a favorite purchase by visiting the showroom or online store.

Speed and Accuracy in Providing Services

One of the core concerns and expectations of customers is that they can get the product that they are buying as soon as possible. The delay of company or organization 

in this field causes the dissatisfaction of customers.

We think highly of this, so we are always are committed to bring the best service to our customers.

Customer Surveys

Diguan emphasize the customers' opinions, so that they can understand their strengths and weaknesses in order to improve their conditions and customers. In each case, 

the company respects the customer's satisfaction or dissatisfaction with their comments and politely and kindly responds to criticism.